Returns & Exchanges
At Perfumaria de Luxo com Preço Justo, we want you to be completely satisfied with your fragrance experience. If your selection is not quite right, we offer a seamless return process to ensure your luxury shopping remains stress-free.
Initiate Your Request
Contact our dedicated customer support team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Ensure the perfume bottle is unopened, in its original cellophane-wrapped packaging, and securely placed in the shipping box to prevent damage.
Ship Back to Us
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your full refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing